Updated March 2021

Terms and Conditions

The following terms and conditions (the “Terms”) govern all use of the https://rtdexperts.com/ website and all content, services and products available at or through the website as well as any software, plug-in and the like used for operation of or in combination with the website (taken together, the “Site”). The Site is owned and operated by 2095288 Alberta Corp. (dba R.T.D. Experts) referred to as “R.T.D. Experts” (“we”, “us”, “our”, the “Company”). In these Terms we describe users (the “Users”, “you”, “your”) of the Site as customers, visitors, guests or clients. Please read these Terms carefully before using the Site.

By accessing, using and browsing this Site, you agree to be bound by these Terms and all policies (including, without limitation, our “Privacy Policy” as contained herein), operating rules, guidelines and procedures incorporated by reference in these Terms (collectively, the “Agreement”). R.T.D. Experts’ reserves the right to amend or change these Terms, policies, rules, guidelines and procedures as well as the content, services, products and prices mentioned in or available at or through the Site at any time and in its sole discretion, without any notice to you. I you do not agree to the Terms of this Agreement, you may not access our otherwise use this Site.

Copyright and Trademark Rights

The content of this Site including all information, logos, designs, graphics, pictures, sound files, video files, other files and their selection and arrangement (collectively, the “Content”) as well as all software available on the Site or used to create and/or operate the Site are the property of the Company or its licensors, and are protected by copyright laws, and all rights to the Site, such Content and such software are expressly reserved. All trademarks, registered trademarks, product names, company names, logos or service marks mentioned in the Site are the property of their respective owners. Reference to any products, services, processes or other information (by trade name, trademark, manufacturer, supplier or otherwise) does not constitute or imply endorsement, sponsorship or recommendation thereof by us.

Disclaimer

Information, products and services provided to you on or through our Site are provided on “As Is” and “As Available” basis. The Company hereby disclaims all warranties of any kind, expressed or implied (including but not limited to the disclaimer of any warranties of merchantability and fitness for a particular purpose and non-infringement). The Company makes no warranty that the Site will be error free or that access thereto will be continuous or uninterrupted. The Company cannot be held liable for any loss or damage of any kind resulting from the use of this Site or the inability to access it, be it due to system maintenance or any technical malfunction, or otherwise. The Company assumes no guarantee or liability for the completeness, accuracy, reliability, adequacy and timeliness of the information provided on its Site. It is your responsibility to independently review the content that is made available to you on or through this Site and our services.

All responsibility and liability for any damages caused by viruses or other elements with malicious code contained within the electronic files of this Site are hereby disclaimed. The User is advised to make his/her own arrangements for protection of his/her computer resources from such viruses.

Links to Third Party websites

The Site may contain certain links to or from third-party websites (“Third-Party Sites”) provided to you as a convenience and for information purposes only. The Company does not review, endorse, approve or control, and is not responsible for any Third-Party Sites linked to or from our Site, the content of those websites, the third parties named therein, or their products and services. The Company does not make any representations or warranties of any kind, express or implied, as to the operation or validity of any Third-Party Sites. Linking to any Third-Party Sites, their products or services is at your sole risk and we will not be responsible or liable for any damages in connection with such linking. The use of any Third-Party Sites will be governed by Terms and policies respective to those sites. It is your responsibility to check on their terms of use and policies.

Site Behavior

The User confirms that he/she does not intend to use content of the Site for unlawful or otherwise disapproved purposes. The User further agrees that in using this Site or services, he/she shall not:

• place, provide, upload or in any way distribute any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortuous, defamatory, obscene, offensive, or designed to interfere or interrupt this Site or any services provided, result in disruption or total failure of the correct operation of software or hardware in any other computers;
• collect, abuse or violate any data about other users of the Site;
• use any Site options for advertising purposes, to distribute referral links, promote files, designs, goods, services or activities, whether or not connected to the Site without our prior written consent;
• provide any Content that may give rise to civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.

The User acknowledges its responsibility for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that he/she posts, distributes or shares on or through our Site or services available in connection with our Site. The company reserves the right to terminate the User’s ability to post on our Site and to remove and/or delete any Content that we deem objectionable, abusive, harmful or the like. The User consents to such removal and/or deletion and waives any claim against us for the removal and/or deletion of such Content.

Products and Services

All and any purchases made through our website are subject to product or service availability. The Company may, at its sole discretion, and without any liability to you, limit or cancel the quantities of the products or services offered on our Site, or limit the sales of our products or services to any person, household, geographic region or jurisdiction. The company reserves the right, at its sole discretion, to refuse any orders that appears to be placed with false or fraudulent intentions.

Prices for our products and services are subject to change, without notice. Unless otherwise indicated, all prices displayed on our Site are quoted in Canadian dollars.

The company does not guarantee the accuracy of the color, design or pattern of the products depicted on our Site.

Privacy Policy and Data Collection

Your privacy is very important to us. This Privacy Policy provides you with details of how we collect, process and use your personal data obtained through your use of our Site.

Automatic Collection

Whenever you interact with our Site, we automatically receive, collect and store certain types of technical information about your use of our Site. Such information may include your IP address, details about your browser, referring site, length of visit to pages on our Site, page views and navigation paths, details about the number of times you visit our Site, time zone settings and information on the devices you use to access our website. These information comes from our analytics tracking system, Google Analytics. We collect and process this information to analyze your use of our Site and services, to administer and protect our business and Site, to deliver relevant Site content and advertisements to you and to understand the effectiveness of our advertising and Site content.

You may opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on or by configuring your browser settings to block the use of cookies.

Cookies

Our Site uses cookies (small pieces of information that our Site stores on a User’s computer, and that the User’s browser provides to our Site each time the User returns) and other similar technologies. We use cookies and other similar technologies to monitor traffic to our Site, to recognize Users who return to our Site, to monitor and analyze navigation through our Site as wells as use of our Site, and to provide User’s with a more personalized and interactive experience with our Site and services. We may use third party cookies through our website and services for advertising, analytics, and other purposes. You have a right to accept or reject all and any cookies by disabling/turning them off in your browser. The majority of browsers will direct you on how to prevent your browser from accepting cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Please be aware that some areas of our Site may not function properly if you do so.

Collection of Personal Information

Personal Information means any information capable of identifying you as an individual, for example, your name, address, e-mail address, or telephone number.

We may collect, process and store the following personal information about you:

• communication data that includes any communication that you send to us whether that be through the contact form on our Site, through email, text, social media messaging, social media posting or any other communication that you send us. This information may include but be not limited to your name, email address, phone number, postal address, and nature of your inquiry. We process and use this data for the purposes of communication with you, responding to your questions or inquiries, fulfilling your order or service request, record keeping as well as pursuance or defense of legal claims.
• customer data that includes information related to any purchase of products and services offered through our Site, including your name, contact information, purchase or service details and billing address. We process and use such data to supply products and services you have purchased or ordered and to keep record of such transactions.
• user data that includes any data associated with your use of our Site together with any data that you post on our Site (whether through blog or testimonials). We process and use this data to operate and properly administer our Site and to ensure relevance of our Content.

If you elected to receive any relevant content, promotional or marketing materials from us (through subscribing to our newsletter or the like), we may use your personal information for the purpose of delivering of such content, promotions or marketing materials to you. You may opt out of receiving any content, promotional or marketing materials from us by using the unsubscribe link within each email, or by contacting us by email as provided below.

Data Security, Retention and Disclosure

To prevent unauthorized access and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We shall continue to take reasonable steps to provide effective data protection at all times, however, we cannot and do not guarantee the security of any information that you transmit to us or to any third party affiliated with our Site as no security technology can provide invulnerability to information compromise.

We may share your personal information with certain third party companies for the purpose of fulfilling your order (for example, to place an order for products or materials from the third party companies on your behalf or to facilitate the delivery of products or services purchased through our Site), or when it is required or permitted by law. We retain your personal information for the period of time required to fulfill the purpose for which it was collected (including for the purposes of satisfying any accounting or reporting requirements) or as may be required by law.

Protection of Children’s Privacy

We consider the protection of children’s privacy to be of the utmost importance. We do not knowingly collect or solicit personal information from children under the age of 13, no part of our Site is structured to attract anyone under the age of 13. If we learn that we have collected information from a child under the age of 13, we will delete their information as soon as it is identified.

Your Rights

At any time you have the right to access, correct or update any personally identifiable information that we store about you, learn of its origin and recipient as well as the purpose of the storage. You may request such data by contacting us via email (info@rtdexperts.com) or phone (403-991-5783).

If you choose to supply us with your contact information online, you may receive periodic emails, calls, text messages, etc. from us with information on our new products and services. If you do not wish to receive such content, please let us know by sending us an email to info@rtdexperts.com. Please provide us with your exact name, email address and telephone numbers so we can remove you from our contact database.

Change of Privacy Policy

We reserve the right to change our Privacy Policy from time to time without any notice to you. We therefore encourage you check on our Privacy Policy at regular intervals.

Acceptance of our Privacy Policy

By using this Site or any ad, banner or embed placed therewith, you signify your acceptance of our Privacy Policy.

Limitation of Liability

The company shall not under any circumstances be liable for any direct, indirect, special, incidental or consequential damage, including but not limited to, damages for loss of business, loss of profit, loss of good will, loss of use, loss of data or other intangible loss, cost of procuring substitute goods, services or information, litigation or the like (even if we have been advised of the possibility of such damage), arising out of, in connection with or relating to the use of or inability to use this Site or services, including without limitation any liability: (i) as a publisher of information; (ii) as a reseller of any products or services; (iiI) for any defective products; (iv) for any incorrect or inaccurate information; (v) for any unauthorized access to or disclosure of your transmission or data; (vi) for statements or conduct of any third party on the site; or (vii) for any failure or delays beyond our control; (vii) for any other matter relating to this Site or any linked website. The limitations of liability set forth herein are fundamental elements of the basis of the bargain between the Company and the User. The information, products and services offered on and through this Site would not be provided without such limitations.

In jurisdictions where the laws do not allow for the exclusion of certain damages, the liability shall be limited to the extent permitted by law. Notwithstanding the foregoing, the sole and entire maximum liability of the Company for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, or service purchased by you from the Company on this Site.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its contractors, directors, officers, employees, agents and licensors against all claims, demands, causes of action, losses, expenses, damages and costs, including without limitation any reasonable attorneys’ fees, resulting or arising from or relating to your use of or conduct on the Site, any material that you submit to, post on or transmit through the Site, your violation of the Site’s Terms and policies, your infringement or violation of any rights of another, or termination of your access to this Site.

Governing Law and Dispute Resolution

The Site is controlled by the Company and operated by it from its office located in the Province of Alberta, Canada. Each User explicitly agrees that all disputes, claims or other matters arising from or relating to your use of the Site will be governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Severability

If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. When used in this Agreement, the term “including” shall be deemed to be followed by the words “without limitation.”

Entire Agreement and Amendments

These Terms constitute the entire Agreement between you and the Company regarding your use of the Site, and supersede all prior or contemporaneous communications whether electronic, oral or written between you and the Company regarding your use of the Site. You agree to review this Agreement prior to your use of this Site and your use of this Site shall be deemed acceptance of and assent to this Agreement by you. You acknowledge and understand that the Company may, in its sole discretion, amend these Terms from time to time without any notice to you.

Miscellaneous

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing. You agree that regardless of any statute or law to the contrary, any claim of cause of action arising from or relating to use of this Site, services or this Agreement must be filled within one (1) year after such claim or cause of action arose, or will be forever barred.